Cannot login to Docker account

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Asked 2 years, 6 months ago
Active 3 months ago
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OS: Ubuntu 18.04 Server
Docker 18.3 CE

I am logged onto the server, from my Windows 10 laptop, using a PuTTY SSH session.

I don‘t have Docker on my local Windows laptop, so all the work is done on the remote server.

I can execute all Docker commands, on the remote server, using the terminal session.

However, when I try to save my image to the Docker hub, when I try to login, using:

docker login

I get the following error message:

error getting credentials - err: exit status 1, out: `GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.secrets was not provided by any .service files`

I did not get any error messages, when I created my image on the remote server.

I also do not see a .docker folder in the related home directory on the remote server. Any ideas?

 improve this question   

    I ran into a somewhat similar problem today while trying to run docker login from within a LXD/LXC container. That particular one I solved by copying .docker/config.json from my host over to my $HOME/.docker/ directory within the LXD/LXC container, which I created manually. I‘m currently trying to figure out another issue now, but wanted to ask if you had you tried doing this yet? – code_dredd May 9 ‘18 at 22:07

    No, I sort of gave up on Windows. I am getting a new laptop tomorrow, where I will be installing Ubuntu 18 as a dual boot. – EastsideDev May 9 ‘18 at 22:12

    I have opened up an issue for this here If they find a solution for this, I‘ll post it here. – thishandp7 Jun 21 ‘18 at 9:26

12 Answers




Edit 2019-04-07:

As this is the currently selected answer, I think people should try @Anish Varghese solution below first as it seems to be the easiest. You only need to install the gnupg2 and pass packages:

sudo apt install gnupg2 pass

If it doesn‘t work, then you can try my original solution here:

I had the same issue. bak2trak answer worked, but it saved credentials in clear text. Here‘s the solution if you want to keep them in a password store.

1) Download docker-credential-pass from

2) tar -xvf docker-credential-pass.tar.gz

3) chmod u+x docker-credential-pass

4) mv docker-credential-pass /usr/bin

5) You will need to setup docker-credential-pass (following steps are based of

5.1) install gpg and pass (apt-get install gpg pass)

5.2) gpg --generate-key, enter your information. You should see something like this:

pub   rsa3072 2018-10-07 [SC] [expires: 2020-10-06]

Copy the 123... line

5.3) pass init 1234567890ABCDEF1234567890ABCDEF12345678 (paste)

5.4) pass insert docker-credential-helpers/docker-pass-initialized-check and set the next password "pass is initialized" (without quotes).

5.5) pass show docker-credential-helpers/docker-pass-initialized-check. You should see pass is initialized.

5.6) docker-credential-pass list

6) create a ~/.docker/config.json with:

"credsStore": "pass"

7) docker login should now work

Note: If you get the error "pass store is uninitialized" in future run, run the below command (it will reload the pass store in memory):

pass show docker-credential-helpers/docker-pass-initialized-check

It will ask your password and it will initialize the pass store.

This is based off this discussion:

 improve this answer   

    Didn‘t work for me. I get the message when I try docker login: "error getting credentials - err: exit status 1, out: `pass store is uninitialized" – GlacialSpoon Oct 29 ‘18 at 13:02 

    I started again after uninstalling pass and deleting the .password-store folder. Seems better now. Thanks. – GlacialSpoon Oct 29 ‘18 at 13:43

  • 2

    @Jean-Phillipe Jodoin, thanks. It seems I have to call this periodically otherwise the login call fails to find the credentials. I read this might be something to do with the gpg cache expiring and the "pass show" wakes it up. When the server reboots I have to go back to the "pass insert" step before things work. It‘s not very convenient but it is allowing me to proceed. – GlacialSpoon Oct 30 ‘18 at 15:08 

  • 1

    Check the answer by Anish Varghese below, it seems to be the easiest and cleanest solution. – Aurelien Nov 22 ‘18 at 2:58

  • 1

    @JoePhillips: Agreed with you. Integrated his solution with citation. – Jean-Philippe Jodoin Apr 7 ‘19 at 12:01



Install the following Packages in ubuntu fixed my issue

sudo apt install gnupg2 pass

 improve this answer   

  • 1

    didn‘t work for me, but also installing gpg worked: "sudo apt install gnupg2 pass gpg" – J?rg Beyer Dec 29 ‘18 at 17:27 

  • 6

    Worked for me on ubuntu 18.04 too. I only issued sudo apt install pass, the rest came as its dependencies – álex Mar 21 ‘19 at 15:09

  • 4

    Worked for me on Unbuntu 18.04. – Gill Bates Jul 13 ‘19 at 17:39

  • 5

    What is the root of the problem? and why how gnupg2 pass will fix the problem? – Neo Dec 9 ‘19 at 4:55 

  • 1

    Worked for me at ubuntu 19.04 too – Ammad Khalid Mar 24 at 22:11

Cannot login to Docker account

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